Once you have enrolled on a Cloud iLearn course you are assigned a dedicated tutor who is a carefully selected subject expert in the field of your study. Each of our tutors has experience in teaching online, and so understands the challenges as well as advantages of online study.


Your tutor will be able to work with you to set realistic study goals, guide you through the material and help you prepare for your assessments or exams. They are committed to supporting you on the course, and there are several ways that you will be able to contact them:

    • By email: Ask questions in your own time around the clock; your tutor will respond with answers and advice within 24 hours
    • Via the online chat facility: Ask your question while it’s fresh in your mind and communicate with your tutor in real time when they are online
    • Over the phone: Contact your tutor by phone during their working hours and they will be able to help you right away


Your tutor provides you with academic support and answers any queries you may have regarding your course including its content and assessments. They ensure that you are fully prepared to successfully pass your coursework and exams (if applicable) by providing and marking effective revision aids such as test papers and mock exams. Your papers are all marked in a constructive manner so you know exactly where your strengths and weaknesses lie.


Our students tell us that having someone there to help guide them through the material and provide support when they need it is really important with online learning. The right support can make all the difference.


Apart from the online dedicated tutor you are also throughout the duration of the course are provided a technical support from the very able IT team of Cloud iLearn.


Online learning is a great way to study, giving you the flexibility to learn when it suits you and enables you to benefit from the support of industry expert tutors. Our tutors are on hand to guide you through your course and will provide you with all the support you need to achieve success in your studies, and in your career beyond.


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